Terms & Conditions

♡ INFORMATION FOR FAMILIES

Terms & Conditions

A few important details about my babysitting services, so you know what to expect before requesting a session.

Last reviewed: November 2, 2026Babysitter Zehra · Ottawa & surrounding areas

A friendly, clear way to book

Every family is different. My dad helps review and approve each booking, and we discuss important details together before confirming.

3 hoursMinimum booking
2 hoursPreferred cancellation notice
$0Cancellation fees

Booking requests & approval

I offer babysitting for children ages 6 months to 10 years, for up to three children per session. Every request depends on the children’s ages, needs, and my availability.

My dad helps me with bookings and must approve every session, including for returning families. Sending a request does not automatically confirm a booking. My online booking system is still being prepared.

First-time families & identity checks

For new families, I lead a short introduction on Google Meet. We tell families in advance that the meeting will be recorded. At the start of the recording, I ask each participating adult for verbal consent. If anyone does not agree, we stop recording and do not continue the interview. Children can take part only with their parent or guardian’s permission.

My dad reviews the interview before deciding whether to approve the booking. At my first visit, he comes with me and checks the responsible adult’s photo ID in person. We do not photograph or keep a copy of the ID. Returning families do not need another interview.

Rates & minimum booking time

My minimum booking is 3 hours. My regular hourly rates are:

Children Hourly rate
1 child $15
2 children $18
3 children $20

A fixed travel fee applies to every booking and is shown before you agree to a session. See Services & Rates for details.

First-session introductory offer

For your family’s first babysitting session, the first two hours cost $1 for one child, $4 for two children, or $6 for three children. The offer is available once per family. The 3-hour minimum still applies, and additional hours are at my regular rates.

The fixed travel fee is charged separately. If you cancel or reschedule before your first completed session, you can still use the offer. There is no fixed end date, but we may stop offering it to new families in the future. An already confirmed booking keeps its agreed price. See the Introductory Offer.

Payments & confirmation

After the first Google Meet interview is reviewed and my dad approves the booking, we request the introductory payment by Interac e-Transfer: $1, $4, or $6, plus any agreed travel fee. We need to receive it before the first session. We check that the sender’s name matches the booking details, and my dad also checks photo ID at the first visit.

Before you pay, we’ll confirm the date, hours, location, number of children, total price, the travel fee, and when the remaining payment is due. We won’t add charges without discussing them with you first.

Cancellations & rescheduling

Plans change, and that’s okay! Please let us know as soon as you can, preferably at least 2 hours before your session. This is a friendly request, not a strict deadline. There are no cancellation fees, even with less notice.

You can ask to reschedule, depending on availability and my dad’s approval. If your first session has not happened yet, you keep the introductory offer. Any advance payment can be refunded or applied to your new date, whichever you prefer.

If I need to cancel, we will offer another date or a refund. After repeated missed appointments or last-minute cancellations, we may choose not to accept future requests.

Service area & travel

I babysit at your family’s home, not at my home. My dad drives me to and from sessions. A fixed travel fee applies to every session, including nearby visits. I only accept bookings within my service area.

Enter your postal code on my Service Area page to see the fixed travel fee before requesting a booking. My dad and I review each request individually.

Children’s care & safety

Please share emergency contacts, allergies, medical or food-related needs, children’s routines, and pickup instructions before the session. A responsible adult must be reachable in an emergency.

I have completed a babysitting course, but I do not have a separate First Aid or CPR certificate. I can help with playtime, bottles, diaper changes, simple meals, homework, and bedtime routines. I do not give baths or showers or babysit children who are sick. Walks and playground trips need written parent permission. I will not be the only person supervising children in water.

I can consider helping with medication only when a parent or guardian provides written permission, clear instructions, properly labelled medication, and my dad agrees it is safe for me to do so. I will not give medicine I’m not trained or comfortable giving. If there is an emergency, I will get help, call emergency services when needed, and contact the parent or guardian as soon as possible.

Privacy & recorded interviews

We use the information you provide to answer questions, review booking requests, and help keep children safe. My dad reviews the recorded first-family interview to decide whether to approve a booking. We do not use those recordings for advertising. Recording consent works as described above in the first-time families section.

Read our Privacy Policy for more information. Please do not send medical records or photos of ID through the general contact form.

Updates & questions

We may update these policies as my babysitting service develops. If you already have a confirmed booking, we’ll discuss any change to its agreed details with you first. These terms do not take away rights you have under applicable law.

If you have questions, please contact us. My dad helps me with messages and bookings.

Questions about a particular booking? We’re happy to explain the details before you make a decision.

Ready to get in touch?

You can explore how to request a session or send me a question. Online booking requests are still being prepared.